Andover roofer publishes 7 questions homeowners should ask before signing

Total Home Exteriors in Andover released a homeowner checklist for vetting roofers, pairing each question with its own answer and license information. The guide focuses on Minnesota licensing, insurance, warranties, storm claims and financing as homeowners prepare for roofing contracts.

Why it matters: - Minnesota homeowners face contract and claim risks when hiring a roofer, especially after storm damage. - The checklist is meant to help homeowners compare contractors before signing and avoid missing key protections. - Total Home Exteriors also answers each question about its own business, including its license number.

What happened: - Total Home Exteriors, a roofing and exterior contractor based in Andover, Minnesota, published a seven-question guide for homeowners to use with any roofer. - The company said the checklist covers licensing, insurance, workmanship warranty, who performs the work, the written scope, storm and hail claims, and financing. - Owner Chad Erickson said transparency builds trust and gives customers confidence from the beginning.

The details: - Minnesota requires companies that contract directly with homeowners for roofing work to hold a residential building contractor, residential remodeler or residential roofer license from the Minnesota Department of Labor and Industry. - Total Home Exteriors lists its Minnesota license number as BC630555. - Homeowners can check a license number for free through the DLI license lookup. - The company says it is licensed and insured. - Total Home Exteriors offers a 5-year workmanship warranty. - The company installs Owens Corning, CertainTeed and GAF roofing products. - Erickson said he is on site at every project and supervises the work directly. - The company says Erickson is at every project to directly supervise the work and meet homeowner wishes as well as building code standards. - Total Home Exteriors says it inspects the roof before a homeowner files a claim, meets the insurance adjuster on site and will re-document a claim that was denied. - Financing is available through Synchrony Financial. - Total Home Exteriors offers 24/7 emergency service for storm damage. - The company says homeowners can read the full roofer-hiring guide on its website.

Between the lines: - The guide doubles as a credibility piece. Total Home Exteriors is using the same checklist it recommends to homeowners to show how it would answer those questions itself. - The storm-claim guidance signals an effort to steer homeowners away from rushed signatures and unclear insurance paperwork. - The emphasis on written scope, warranties and supervision reflects the parts of roofing jobs that most often create disputes later.

What's next: - Homeowners considering roof work can use the checklist before signing any contract. - The company is likely to keep pointing customers to the online guide as storm and hail issues come up. - Total Home Exteriors continues to market itself as a Twin Cities metro contractor for roofing, siding, windows, gutters and insulation.

The bottom line: - The message is simple: ask for proof, get everything in writing and do not sign until the contractor can answer the hard questions clearly.